vollständig in Deutschland produziert
kostenfreier Versand
hochwertige Bio-Qualität
  • English
  • Cancellation & return



    You have the right to withdraw from this contract within fourteen days without giving any reason.

    The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

    To exercise your right of withdrawal, you must  

    Tywear - Textile Solutions UG (haftungsbeschränkt)
    Wacholderweg 6
    06198 Salzatal OT Lieskau
    Telephone: +49 341 24903024
    E-Mail: [email protected]
    by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.  

    In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.


    Consequences of the cancellation

    If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

    We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.  

    You must return or hand over the goods immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract to the following address:  

    Luxaa | Tywear - Textile Solutions UG
    Riquet Haus
    Schuhmachergässchen 1-3
    04229 Leipzig

    The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

    Withdrawal form (Download)
    Please accept cookies to help us improve this website Is this OK? YesNoMore on cookies »